FY2024 Performance Plan | Iowa Office of Civil Rights

New Agency Alignment

As of July 1, 2023, this state program is part of the Iowa Department of Inspections, Appeals, and Licensing (DIAL).

Published on July 3, 2023

; last updated on August 22, 2024

ATTACHED UNIT PERFORMANCE PLAN

IOWA CIVIL RIGHTS COMMISSION

FY 2024

Core Function	Performance Measure (Outcome)	Performance Target	Prior Year Actual	Agency Strategic Plan goals (SP) or Governor’s Priorities (GP) linked to measure
Iowa Civil Rights Commission CF: Investigation of discrimination complaints pursuant to ICRA				Goal #1: Parties appearing before ICRC receive timely, quality investigations of complaints
				Goal #2: Reduce complaint investigative inventory throughout the ICRC process
				Goal #3: Increase education and awareness of civil rights protections under state and federal laws
Services, Products, Activities	Performance Measures	Performance Target	Prior Year Actual	Strategies/Recommended Actions
Employment+
Employment+ Outcomes	Percent of Employment+ complaints screened prior to 120 days from date of filing (not to include inactive time requesting responses from parties, including at least 30 days for questionnaire responses)	80%	New Measure	Goal #1
Employment+ Outcomes	Annual monthly average of Employment+ employees meeting monthly outcomes goals	90%	New Measure	Goal #1 Goal #2
Employment+ Outcomes	Reducing inventory of Employment+ investigation complaints by 40%	100%	New Measure	Goal #1 Goal #2
Housing Outcomes	Percent of completed housing investigations in less than 100 days from the date of cross-filing with HUD	80%	New Measure	Goal #1 Goal #2
Education and Outreach	The number of educational and outreach opportunities for ICRC staff	2 events a month or 24 events in a year	New Measure 22 events	Goal #3