Monthly Work Production by Fiscal Year

09/23/2021
Document Text Content: 

The Monthly Work Production chart tracks the amount of complaints processed and/or closed during each month of the fiscal year.  The following definitions apply:

NH Inventory – Includes the number of Non-housing cases awaiting assignment for investigation.  The number of cases in the inventory reflect those cases where an Informal Information Request has been issued and the 30 day response period has passed.  Non-housing refers to complaints based on employment, education, or public accommodation.

Average Age – Refers to the average number of days since the filing of the complaint for non-housing cases currently being investigated.

Oldest Case – Reflects the month and year the oldest case awaiting investigation in the inventory was filed.

NH PC – Refers to Non-housing cases in which a Probable Cause determination was recommended. 

NH NPC – Refers to Non-housing cases in which a No Probable Cause determination was recommended.

NHI – Refers to the total number of Non-housing investigations completed in the calendar month.

HI – Refers to the total number of Housing investigations completed in the calendar month.

Screen In – Refers to the number of complaints that have been “screened in” for further investigation because there was a reasonable possibility of a probable cause finding.

Screen Out – Refers to the number of complaints that have been “screened out” and administratively closed because there was not a reasonable possibility of a probable cause finding.

Housing Tests – Refers to the number of blind tests conducted by the ICRC tester in the calendar month.   The tests include determining whether landlords/property managers are following state and federal housing laws with regard to new tenants.

Comm Complaints – Refers to the number of Commissioner Complaints filed in the calendar month.  Commissioner complaints are filed in the name of an ICRC commissioner after a failed housing test.

H PC – Refers to the number of housing investigations in which a Probable Cause determination was recommended.

H NPC - Refers to the number of housing investigations in which a No Probable Cause determination was recommended.

 

MONTHLY WORK PRODUCTION – FY22

 

 

Month

 

 

NH

Inven-tory

 

 

 

Average

Age

 

 

 

Oldest Case

 

 

NHPC

 

 

NH NPC

 

 

 

NHI

 

 

 

HI

 

 

Screen

In

 

 

Screen

Out

 

Hous-ing Tests

 

Comm

Com-plaints

 

 

 

H

PC

 

 

 

H NPC

Jul

185

139

12/19

3

0

15

14

26

49

0

0

2

6

Aug

183

139

6/20

0

0

24

9

29

59

0

0

0

9

Sept

 

 

 

 

 

 

 

 

 

 

 

 

 

Oct

 

 

 

 

 

 

 

 

 

 

 

 

 

Nov

 

 

 

 

 

 

 

 

 

 

 

 

 

Dec

 

 

 

 

 

 

 

 

 

 

 

 

 

Jan

 

 

 

 

 

 

 

 

 

 

 

 

 

Feb

 

 

 

 

 

 

 

 

 

 

 

 

 

Mar

 

 

 

 

 

 

 

 

 

 

 

 

 

Apr

 

 

 

 

 

 

 

 

 

 

 

 

 

May

 

 

 

 

 

 

 

 

 

 

 

 

 

Jun

 

 

 

 

 

 

 

 

 

 

 

 

 

Totals

 

 

 

3

0

39

23

55

108

0

0

2

15

*Referral from local commission

 

MONTHLY WORK PRODUCTION – FY21

 

 

Month

 

 

NH

Inven-tory

 

 

 

Average

Age

 

 

 

Oldest Case

 

 

NHPC

 

 

NH NPC

 

 

 

NHI

 

 

 

HI

 

 

Screen

In

 

 

Screen

Out

 

Hous-ing Tests

 

Comm

Com-plaints

 

 

 

H

PC

 

 

 

H NPC

Jul

43

179

02/20

1

0

36

12

47

65

0

0

1

7

Aug

47

143

02/20

2

0

26

12

35

59

0

0

0

6

Sept

49

174

02/20

1

0

21

7

37

43

0

0

0

5

Oct

73

106

02/20

0

0

16

7

45

44

0

0

0

5

Nov

52

150

12/19

0

0

14

5

36

43

0

0

0

2

Dec

87

167

04/20

3

0

19

9

57

28

0

0

1

5

Jan

97

179

07/19

2

0

15

8

41

31

0

0

1

7

Feb

192

154

07/19

3

0

30

10

43

25

0

0

0

8

Mar

195

162

10/19

0

0

25

13

42

54

0

0

1

8

Apr

190

156

12/19

1

0

30

12

25

28

0

0

0

9

May

198

182

12/19

3

0

19

11

36

36

0

0

0

4

Jun

195

155

12/19

1

0

23

9

31

38

0

0

2

4

Totals

 

 

 

17

0

274

115

475

494

0

0

6

70

*Referral from local commission

 

MONTHLY WORK PRODUCTION – FY20

 

 

Month

 

 

NH

Inven-tory

 

 

 

Average

Age

 

 

 

Oldest Case

 

 

NHPC

 

 

NH NPC

 

 

 

NHI

 

 

 

HI

 

 

Screen

In

 

 

Screen

Out

 

Hous-ing Tests

 

Comm

Com-plaints

 

 

 

H

PC

 

 

 

HNPC

Jul

54

184

6/18

0

0

7

7

42

66

0

0

1

3

Aug

59

156

6/18

0

0

10

11

24

53

0

3

0

7

Sept

54

160

6/18

1

0

15

10

32

47

0

2

0

4

Oct

59

196

6/18

2

0

11

16

41

44

0

0

2

7

Nov

56

210

11/18

0

0

12

7

29

28

0

1

1

3

Dec

55

229

10/18

0

2

13

15

25

45

0

0

1

8

Jan

64

189

10/18

0

0

14

12

27

34

0

0

1

7

Feb

57

227

5/19

3

0

19

7

47

50

0

0

0

5

Mar

55

149

5/19

2

1

18

17

49

52

0

0

0

11

Apr

56

169

11/19

2

0

16

12

38

54

0

0

1

6

May

52

171

6/19

0

0

15

13

29

52

0

0

4

6

Jun

59

170

6/19

0

0

22

13

41

81

0

2

2

8

Totals

 

 

 

10

3

172

140

424

606

0

8

13

75

*Referral from local commission

 

MONTHLY WORK PRODUCTION – FY19

 

 

Month

 

 

NH

Inven-tory

 

 

 

Average

Age

 

 

 

Oldest Case

 

 

NHPC

 

 

NH NPC

 

 

 

NHI

 

 

 

HI

 

 

Screen

In

 

 

Screen

Out

 

Hous-ing Tests

 

Comm

Com-plaints

 

 

 

H

PC

 

 

 

HNPC

Jul

48

207

09/17

1

0

15

7

28

46

0

0

0

2

Aug

37

165

10/17

1

0

25

13

22

46

51

2

2

5

Sept

54

257

11/17

1

0

22

7

15

29

41

2

0

3

Oct

36

219

3/18

0

2

24

17

30

32

50

2

3

5

Nov

44

174

10/17

1

0

20

6

30

29

56

1

0

2

Dec

21

185

5/18

0

0

20

18

22

48

39

2

0

6

Jan

56

168

6/18

1

0

15

9

30

38

23

3

0

6

Feb

56

169

6/18

0

0

11

10

19

41

23

1

0

5

Mar

45

197

6/18

0

0

22

9

31

41

35

2

0

3

Apr

53

175

6/18

1

1

11

7

26

45

33

1

0

4

May

72

185

6/18

0

0

15

11

29

50

20

2

0

7

Jun

48

185

6/18

0

0

14

14

30

52

0

0

0

8

Totals

 

 

 

6

3

214

133

312

497

371

18

5

56

*Referral from local commission

 

MONTHLY WORK PRODUCTION – FY18

 

 

Month

 

 

NH

Inven-tory

 

 

 

Average

Age

 

 

 

Oldest Case

 

 

NHPC

 

 

NH NPC

 

 

 

NHI

 

 

 

HI

 

 

Screen

In

 

 

Screen

Out

 

Hous-ing Tests

 

Comm

Com-plaints

 

 

 

H

PC

 

 

 

HNPC

Jul

43

207

07/16

2

0

9

4

16

39

21

0

0

0

Aug

60

163

07/16

3

0

11

5

33

87

16

6

0

0

Sept

64

157

09/16

1

2

9

6

37

39

17

8

0

0

Oct

56

217

09/16

1

1

13

12

19

40

3

6

1

2

Nov

61

172

10/16

1

1

7

8

25

48

26

7

0

2

Dec

65

200

11/16

1

0

16

11

29

48

0

3

0

2

Jan

74

200

01/17

3

2

21

16

25

47

0

4

0

5

Feb

56

220

03/17

5

2

16

8

14

31

0

1

0

3

Mar

49

211

05/17

1

0

20

15

29

46

0

0

0

6

Apr

45

192

06/17

2

0

26

11

18

59

0

0

0

7

May

45

200

08/17

3

1

19

18

47

36

0

0

0

8

Jun

40

167

08/17

1

0

7

21

36

34

0

0

1

12

Totals

 

 

 

24

9

174

135

328

554

83

35

2

47

*Referral from local commission

 

MONTHLY WORK PRODUCTION – FY17

 

 

Month

 

 

NH

Inven-tory

 

 

 

Average

Age

 

 

 

Oldest Case

 

 

NHPC

 

 

NH NPC

 

 

 

NHI

 

 

 

HI

 

 

Screen

In

 

 

Screen

Out

 

Hous-ing Tests

 

Comm

Com-plaints

 

 

 

H

PC

 

 

 

HNPC

Jul

27

189

09/15

0

0

14

10

31

36

22

1

0

4

Aug

59

211

09/15

0

0

20

6

36

51

33

4

0

1

Sept

35

204

12/15

1

0

27

14

28

45

30

6

0

3

Oct

38

193

01/16

1

0

18

9

26

40

37

4

0

3

Nov

40

222

02/16

3

1

20

15

25

31

28

2

0

10

Dec

42

195

02/16

3

3

25

16

21

34

29

1

0

5

Jan

29

207

04/16

2

0

23

8

20

34

28

5

0

4

Feb

19

192

06/16

1

0

23

12

22

36

29

2

0

4

Mar

34

230

06/16

0

0

8

12

40

59

22

3

0

3

Apr

36

196

06/16

1

0

14

8

13

10

18

0

0

2

May

37

195

07/16

2

0

13

5

40

52

16

5

0

3

Jun

42

212

07/16

3

0

15

8

36

55

24

2

0

7

Totals

 

 

 

17

4

220

123

338

483

316

35

0

49

*Referral from local commission

 

MONTHLY WORK PRODUCTION – FY16

 

 

Month

 

 

NH

Inven-tory

 

 

 

Average

Age

 

 

 

Oldest Case

 

 

NHPC

 

 

NH NPC

 

 

 

NHI

 

 

 

HI

 

 

Screen

In

 

 

Screen

Out

 

Hous-ing Tests

 

Comm

Com-plaints

 

 

 

H

PC

 

 

 

HNPC

Jul

48

180

6/14*

0

1

7

22

15

105

27

6

0

10

Aug

47

160

11/14

1

0

6

8

30

67

15

2

0

4

Sept

41

220

11/14

5

1

19

10

33

32

17

5

0

3

Oct

52

303

12/14

3

0

20

11

42

49

17

7

0

3

Nov

48

317

12/14

3

0

19

5

34

44

9

2

0

5

Dec

40

238

12/14

3

1

27

16

25

88

14

2

0

8

Jan

18

209

10/13*

2

0

22

12

21

51

8

2

2

3

Feb

21

182

10/13*

3

3

24

11

33

72

31

3

0

3

Mar

4

340

06/15

6

1

25

15

43

66

6

3

0

5

Apr

16

200

08/15

2

6

21

6

43

48

33

1

0

1

May

11

220

08/15

1

0

15

14

43

56

29

2

0

6

Jun

26

208

08/15

2

0

17

16

31

70

23

4

0

7

Totals

 

 

 

31

13

222

146

393

748

229

39

2

58

*Referral from local commission

 

 

MONTHLY WORK PRODUCTION – FY15

 

 

Month

 

 

NH

Inven-tory

 

 

 

Average

Age

 

 

 

Oldest Case

 

 

NHPC

 

 

NH NPC

 

 

 

NHI

 

 

 

HI

 

 

Screen

In

 

 

Screen

Out

 

Hous-ing Tests

 

Comm

Com-plaints

 

 

 

H

PC

 

 

 

HNPC

Jul

 

14

 

247

 

9/13

 

7

 

5

 

24

 

12

 

34

 

48

 

49

 

7

 

2

 

2

Aug

 

8

 

185

 

12/13

 

1

 

3

 

24

 

14

 

13

 

56

 

46

 

2

 

1

 

1

Sept

5

173

4/14

4

5

22

10

26

51

51

5

1

2

Oct

10

188

2/14

2

4

20

18

20

30

57

0

1

6

Nov

0

190

3/14

3

2

15

8

22

20

43

0

0

1

Dec

0

206

4/14

1

7

22

10

19

37

50

1

0

2

Jan

21

201

7/14

3

1

17

10

16

62

35

3

1

4

Feb

37

214

7/14

3

0

8

12

41

89

46

0

1

3

Mar

20

207

8/14

1

0

3

10

41

85

47

2

1

0

Apr

40

212

8/14

1

0

8

10

28

44

51

0

0

5

May

52

235

10/13*

1

0

20

15

14

47

39

1

0

6

Jun

36

775

11/14

2

1

14

5

18

45

61

1

0

2

Totals

 

 

 

29

28

197

134

292

614

575

22

8

34

*Referral from local commission

MONTHLY WORK PRODUCTION – FY14

 

Month

 

NH

Inven-tory

 

Average

Age

 

Oldest Case

 

NHPC

 

NH NPC

 

NHI

 

HI

 

Screen

In

 

Screen

Out

 

Hous-ing Tests

 

Comm

Com-plaints

 

H

PC

 

HNPC

Jul

 

7

 

203

 

12/12

 

7

 

6

 

35

 

15

 

28

 

40

 

58

 

5

 

1

 

3

Aug

6

241

12/12

0

0

8

8

31

66

48

2

0

3

Sept

8

256

11/12

3

5

22

13

20

35

46

8

0

4

Oct

5

271

11/12

11

2

19

12

23

32

48

4

0

5

Nov

5

277

11/12

1

2

15

17

40

40

47

5

0

5

Dec

24

297

11/12

0

0

1

7

60

67

49

6

1

6

Jan

1

279

6/13

2

2

23

17

31

45

47

6

0

5

Feb

0

227

6/13

1

1

21

18

31

49

47

7

0

4

Mar

0

253

6/13

1

2

18

12

34

45

40

6

0

4

Apr

1

245

6/13

3

3

24

13

42

70

47

3

0

5

May

2

227

9/13

1

6

30

16

34

63

53

4

0

2

Jun

0

238

3/13

3

5

24

19

45

89

64

3

0

6

Totals

 

 

 

36

37

264

167

419

641

594

59

2

51

 

 

MONTHLY WORK PRODUCTION – FY13

 

Month

Non-

Housing

Backlog

Average

Age

Oldest Case

 

PC

 

NPC

 

 

NHI

 

 

HI

 

Screen

In

 

Screen Out

Housing Tests Conducted

 

Comm

Complaints

Jul

118

356

12/10

2

17

20

17

34

37

70

5

Aug

112

345

2/11

9

9

19

16

22

64

42

3

Sept

90

327

6/11

7

10

22

16

49

51

45

0

Oct

87

306

7/11

0

9

23

20

39

47

42

5

Nov

98

333

3/11[1]

6

2

18

21

38

34

38

2

Dec

116

341

7/11

0

0

0[2]

11

45

55

46

7

Jan

131

274

9/11

7

10

14

14

42

57

44

5

Feb

93

260

2/12

2

4

30

16

39

74

54

10

Mar

69

236

5/12

7

7

36

13

39

56

47

12

Apr

53

240

6/12

5

10

33

18

43

63

47

8

May

23

207

9/12

10

11

44

18

19

34

43

3

Jun

0

173

1/13

2

5

39

15

19

27

64

2

Totals

 

 

 

57

94

298

195

428

599

582

62

 

MONTHLY WORK PRODUCTION – FY12

 

Month

Non-

Housing

Backlog

Average

Age

Oldest Case

 

PC

 

NPC

 

 

NHI

 

 

HI

 

Screen

In

 

Screen Out

Housing Tests Conducted

 

Comm

Complaints

Jul

251

544

9/05

0

1

32

12

33

71

30

2

Aug

185

 

 

2

3

49

14

12

90

44

2

Sept

166

 

 

0

3

2

8

18

63

31

3

Oct

149

 

 

2

2

22

13

21

76

47

3

Nov

146

 

 

2

6

16

17

27

64

6

4

Dec

152

 

 

8

4

13

10

37

61

12

3

Jan

148

426

4/10

6

6

13

12

36

41

0

6

Feb

149

443

5/10

3

6

6

17

47

55

0

4

Mar

161

430

5/10

6

6

10

19

60

79

26

3

Apr

148

415

7/10

2

4

9

11

57

87

33

4

May

140

398

9/10

5

12

19

22

28

61

48

6

Jun

134

373

10/10

4

9

16

9

40

28

25

4

Totals

 

 

 

40

62

207

164

416

776

302

44

 

MONTHLY WORK PRODUCTION – FY11

 

Month

Non-

Housing

Backlog

Average

Age

Oldest Case

 

PC

 

NPC

 

 

NHI

 

 

HI

 

Screen

In

 

Screen

Out

Housing Tests Conducted

 

Comm

Complaints

Jul

182

 

 

0

10

14

20

 

 

49

6

Aug

222

 

 

1

5

15

15

 

 

24

4

Sept

191

 

 

1

3

14

14

8

30

22

3

Oct

197

 

 

4

4

10

21

3

15

28

3

Nov

198

 

 

0

0

8

8

24

45

34

4

Dec

189

 

 

0

9

10

16

30

51

26

 3

Jan

201

 

 

1

2

9

9

21

25

24

2

Feb

215

 

 

1

3

28

8

23

59

22

0

Mar

194

 

 

0

3

29

7

27

120

21

4

Apr

208

 

 

0

6

7

13

30

77

43

3

May

220

 

 

0

3

8

12

91

64

24

0

Jun

260

543

9/05

0

8

16

15

188

75

15

2

Totals

 

 

 

8

56

168

158

445

561

332

34