The Monthly Work Production chart tracks the amount of complaints processed and/or closed during each month of the fiscal year. The following definitions apply:
NH Inventory – Includes the number of Non-housing cases awaiting assignment for investigation. The number of cases in the inventory reflect those cases where an Informal Information Request has been issued and the 30 day response period has passed. Non-housing refers to complaints based on employment, education, or public accommodation.
Average Age – Refers to the average number of days since the filing of the complaint for non-housing cases currently being investigated.
Oldest Case – Reflects the month and year the oldest case awaiting investigation in the inventory was filed.
NH PC – Refers to Non-housing cases in which a Probable Cause determination was recommended.
NH NPC – Refers to Non-housing cases in which a No Probable Cause determination was recommended.
NHI – Refers to the total number of Non-housing investigations completed in the calendar month.
HI – Refers to the total number of Housing investigations completed in the calendar month.
Screen In – Refers to the number of complaints that have been “screened in” for further investigation because there was a reasonable possibility of a probable cause finding.
Screen Out – Refers to the number of complaints that have been “screened out” and administratively closed because there was not a reasonable possibility of a probable cause finding.
Housing Tests – Refers to the number of blind tests conducted by the ICRC tester in the calendar month. The tests include determining whether landlords/property managers are following state and federal housing laws with regard to new tenants.
Comm Complaints – Refers to the number of Commissioner Complaints filed in the calendar month. Commissioner complaints are filed in the name of an ICRC commissioner after a failed housing test.
H PC – Refers to the number of housing investigations in which a Probable Cause determination was recommended.
H NPC - Refers to the number of housing investigations in which a No Probable Cause determination was recommended.
MONTHLY WORK PRODUCTION – FY21
Month |
NH Inventory |
Average Age |
Oldest Case |
NH PC |
NH NPC |
NHI |
HI |
Screen In |
Screen Out |
Housing Tests |
Comm Complaints |
H PC |
H NPC |
Jul |
43 |
179 |
02/20 |
1 |
0 |
36 |
12 |
47 |
65 |
0 |
0 |
1 |
7 |
Aug |
47 |
143 | 02/20 | 2 | 0 | 26 | 12 | 35 | 59 | 0 | 0 | 0 |
6 |
Sept |
49 |
174 | 02/20 | 1 | 0 | 21 | 7 | 37 | 43 | 0 | 0 | 0 |
5 |
Oct |
73 |
106 | 02/20 | 0 | 0 | 16 | 7 | 45 | 44 | 0 | 0 | 0 |
5 |
Nov |
52 |
150 | 12/19 | 0 | 0 | 14 | 5 | 36 | 43 | 0 | 0 | 0 |
2 |
Dec |
|
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Jan |
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Feb |
|
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Mar |
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Apr |
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May |
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Jun |
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Totals |
|
|
|
4 |
0 | 113 | 43 | 200 | 254 | 0 | 0 | 1 |
25 |
*Referral from local commission
MONTHLY WORK PRODUCTION – FY20
Month |
NH Inventory |
Average Age |
Oldest Case |
NH PC |
NH NPC |
NHI |
HI |
Screen In |
Screen Out |
Housing Tests |
Comm Complaints |
H PC |
H NPC |
Jul |
54 |
184 |
06/18 |
0 |
0 |
7 |
7 |
42 |
66 |
0 |
0 |
1 |
3 |
Aug |
59 |
156 |
06/18 |
0 |
0 |
10 |
11 |
24 |
53 |
0 |
3 |
0 |
7 |
Sept |
54 |
160 |
06/18 |
1 |
0 |
15 |
10 |
32 |
47 |
0 |
2 |
0 |
4 |
Oct |
59 |
196 |
06/18 |
2 |
0 |
11 |
16 |
41 |
44 |
0 |
0 |
2 |
7 |
Nov |
56 |
210 |
11/18 |
0 |
0 |
12 |
7 |
29 |
28 |
0 |
1 |
1 |
3 |
Dec |
55 |
229 |
10/18 |
0 |
2 |
13 |
15 |
25 |
45 |
0 |
0 |
1 |
8 |
Jan |
64 |
189 |
10/18 |
0 |
0 |
14 |
12 |
27 |
34 |
0 |
0 |
1 |
7 |
Feb |
57 |
227 |
5/19 |
3 |
0 |
19 |
7 |
47 |
50 |
0 |
0 |
0 |
5 |
Mar |
55 |
149 |
5/19 |
2 |
1 |
18 |
17 |
49 |
52 |
0 |
0 |
0 |
11 |
Apr |
56 |
169 |
11/19 |
2 |
0 |
16 |
12 |
38 |
54 |
0 |
0 |
1 |
6 |
May |
52 |
171 |
6/19 |
0 |
0 |
15 |
13 |
29 |
52 |
0 |
0 |
4 |
6 |
Jun |
59 |
170 |
6/19 |
0 |
0 |
22 |
13 |
41 |
81 |
0 |
2 |
2 |
8 |
Totals |
|
|
|
10 |
3 |
172 |
140 |
424 |
606 |
0 |
8 |
13 |
75 |
*Referral from local commission
MONTHLY WORK PRODUCTION – FY19
Month |
NH Inventory |
Average Age |
Oldest Case |
NH PC |
NH NPC |
NHI |
HI |
Screen In |
Screen Out |
Housing Tests |
Comm Complaints |
H PC |
H NPC |
Jul |
48 |
207 |
09/17 |
1 |
0 |
15 |
7 |
28 |
46 |
0 |
0 |
0 |
2 |
Aug |
37 |
165 |
10/17 |
1 |
0 |
25 |
13 |
22 |
46 |
51 |
2 |
2 |
5 |
Sept |
54 |
257 |
11/17 |
1 |
0 |
22 |
7 |
15 |
29 |
41 |
2 |
0 |
3 |
Oct |
36 |
219 |
03/18 |
0 |
2 |
24 |
17 |
30 |
32 |
50 |
2 |
3 |
5 |
Nov |
44 |
174 |
10/17 |
1 |
0 |
20 |
6 |
30 |
29 |
56 |
1 |
0 |
2 |
Dec |
21 |
185 |
5/18 |
0 |
0 |
20 |
18 |
22 |
48 |
39 |
2 |
0 |
6 |
Jan |
56 |
168 |
6/18 |
1 |
0 |
15 |
9 |
30 |
38 |
23 |
3 |
0 |
6 |
Feb |
56 |
169 |
6/18 |
0 |
0 |
11 |
10 |
19 |
41 |
23 |
1 |
0 |
5 |
Mar |
45 |
197 |
6/18 |
0 |
0 |
22 |
9 |
31 |
41 |
35 |
2 |
0 |
3 |
Apr |
53 |
175 |
6/18 |
1 |
1 |
11 |
7 |
26 |
45 |
33 |
1 |
0 |
4 |
May |
72 |
185 |
6/18 |
0 |
0 |
15 |
11 |
29 |
50 |
20 |
2 |
0 |
7 |
Jun |
48 |
185 |
6/18 |
0 |
0 |
14 |
14 |
30 |
52 |
0 |
0 |
0 |
8 |
Totals |
|
|
|
6 |
3 |
214 |
133 |
312 |
497 |
371 |
18 |
5 |
56 |
*Referral from local commission
MONTHLY WORK PRODUCTION – FY18
Month |
NH Inventory |
Average Age |
Oldest Case |
NH PC |
NH NPC |
NHI |
HI |
Screen In |
Screen Out |
Housing Tests |
Comm Complaints |
H PC |
H NPC |
Jul |
43 |
207 |
07/16 |
2 |
0 |
9 |
4 |
16 |
39 |
21 |
0 |
0 |
0 |
Aug |
60 |
163 |
07/16 |
3 |
0 |
11 |
5 |
33 |
87 |
16 |
6 |
0 |
0 |
Sept |
64 |
157 |
09/16 |
1 |
2 |
9 |
6 |
37 |
39 |
17 |
8 |
0 |
0 |
Oct |
56 |
217 |
09/16 |
1 |
1 |
13 |
12 |
19 |
40 |
3 |
6 |
1 |
2 |
Nov |
61 |
172 |
10/16 |
1 |
1 |
7 |
8 |
25 |
48 |
26 |
7 |
0 |
2 |
Dec |
65 |
200 |
11/16 |
1 |
0 |
16 |
11 |
29 |
48 |
0 |
3 |
0 |
2 |
Jan |
74 |
200 |
01/17 |
3 |
2 |
21 |
16 |
25 |
47 |
0 |
4 |
0 |
5 |
Feb |
56 |
220 |
03/17 |
5 |
2 |
16 |
8 |
14 |
31 |
0 |
1 |
0 |
3 |
Mar |
49 |
211 |
05/17 |
1 |
0 |
20 |
15 |
29 |
46 |
0 |
0 |
0 |
6 |
Apr |
45 |
192 |
06/17 |
2 |
0 |
26 |
11 |
18 |
59 |
0 |
0 |
0 |
7 |
May |
45 |
200 |
08/17 |
3 |
1 |
19 |
18 |
47 |
36 |
0 |
0 |
0 |
8 |
Jun |
40 |
167 |
08/17 |
1 |
0 |
7 |
21 |
36 |
34 |
0 |
0 |
1 |
12 |
Totals |
|
|
|
24 |
9 |
174 |
135 |
328 |
554 |
83 |
35 |
2 |
47 |
*Referral from local commission
MONTHLY WORK PRODUCTION – FY17
Month |
NH Inventory |
Average Age |
Oldest Case |
NH PC |
NH NPC |
NHI |
HI |
Screen In |
Screen Out |
Housing Tests |
Comm Complaints |
H PC |
H NPC |
Jul |
27 |
189 |
09/15 |
0 |
0 |
14 |
10 |
31 |
36 |
22 |
1 |
0 |
4 |
Aug |
59 |
211 |
09/15 |
0 |
0 |
20 |
6 |
36 |
51 |
33 |
4 |
0 |
1 |
Sept |
35 |
204 |
12/15 |
1 |
0 |
27 |
14 |
28 |
45 |
30 |
6 |
0 |
3 |
Oct |
38 |
193 |
01/16 |
1 |
0 |
18 |
9 |
26 |
40 |
37 |
4 |
0 |
3 |
Nov |
40 |
222 |
02/16 |
3 |
1 |
20 |
15 |
25 |
31 |
28 |
2 |
0 |
10 |
Dec |
42 |
195 |
02/16 |
3 |
3 |
25 |
16 |
21 |
34 |
29 |
1 |
0 |
5 |
Jan |
29 |
207 |
04/16 |
2 |
0 |
23 |
8 |
20 |
34 |
28 |
5 |
0 |
4 |
Feb |
19 |
192 |
06/16 |
1 |
0 |
23 |
12 |
22 |
36 |
29 |
2 |
0 |
4 |
Mar |
34 |
230 |
06/16 |
0 |
0 |
8 |
12 |
40 |
59 |
22 |
3 |
0 |
3 |
Apr |
36 |
196 |
06/16 |
1 |
0 |
14 |
8 |
13 |
10 |
18 |
0 |
0 |
2 |
May |
37 |
195 |
07/16 |
2 |
0 |
13 |
5 |
40 |
52 |
16 |
5 |
0 |
3 |
Jun |
42 |
212 |
07/16 |
3 |
0 |
15 |
8 |
36 |
55 |
24 |
2 |
0 |
7 |
Totals |
|
|
|
17 |
4 |
220 |
123 |
338 |
483 |
316 |
35 |
0 |
49 |
*Referral from local commission
MONTHLY WORK PRODUCTION – FY16
Month |
NH Inventory |
Average Age |
Oldest Case |
NH PC |
NH NPC |
NHI |
HI |
Screen In |
Screen Out |
Housing Tests |
Comm Complaints |
H PC |
H NPC |
Jul |
48 |
180 |
6/14* |
0 |
1 |
7 |
22 |
15 |
105 |
27 |
6 |
0 |
10 |
Aug |
47 |
160 |
11/14 |
1 |
0 |
6 |
8 |
30 |
67 |
15 |
2 |
0 |
4 |
Sept |
41 |
220 |
11/14 |
5 |
1 |
19 |
10 |
33 |
32 |
17 |
5 |
0 |
3 |
Oct |
52 |
303 |
12/14 |
3 |
0 |
20 |
11 |
42 |
49 |
17 |
7 |
0 |
3 |
Nov |
48 |
317 |
12/14 |
3 |
0 |
19 |
5 |
34 |
44 |
9 |
2 |
0 |
5 |
Dec |
40 |
238 |
12/14 |
3 |
1 |
27 |
16 |
25 |
88 |
14 |
2 |
0 |
8 |
Jan |
18 |
209 |
10/13* |
2 |
0 |
22 |
12 |
21 |
51 |
8 |
2 |
2 |
3 |
Feb |
21 |
182 |
10/13* |
3 |
3 |
24 |
11 |
33 |
72 |
31 |
3 |
0 |
3 |
Mar |
4 |
340 |
06/15 |
6 |
1 |
25 |
15 |
43 |
66 |
6 |
3 |
0 |
5 |
Apr |
16 |
200 |
08/15 |
2 |
6 |
21 |
6 |
43 |
48 |
33 |
1 |
0 |
1 |
May |
11 |
220 |
08/15 |
1 |
0 |
15 |
14 |
43 |
56 |
29 |
2 |
0 |
6 |
Jun |
26 |
208 |
08/15 |
2 |
0 |
17 |
16 |
31 |
70 |
23 |
4 |
0 |
7 |
Totals |
|
|
|
31 |
13 |
222 |
146 |
393 |
748 |
229 |
39 |
2 |
58 |
*Referral from local commission
MONTHLY WORK PRODUCTION – FY15
Month |
NH Inventory |
Average Age |
Oldest Case |
NH PC |
NH NPC |
NHI |
HI |
Screen In |
Screen Out |
Housing Tests |
Comm Complaints |
H PC |
HNPC |
Jul |
14 |
247 |
9/13 |
7 |
5 |
24 |
12 |
34 |
48 |
49 |
7 |
2 |
2 |
Aug |
8 |
185 |
12/13 |
1 |
3 |
24 |
14 |
13 |
56 |
46 |
2 |
1 |
1 |
Sept |
5 |
173 |
4/14 |
4 |
5 |
22 |
10 |
26 |
51 |
51 |
5 |
1 |
2 |
Oct |
10 |
188 |
2/14 |
2 |
4 |
20 |
18 |
20 |
30 |
57 |
0 |
1 |
6 |
Nov |
0 |
190 |
3/14 |
3 |
2 |
15 |
8 |
22 |
20 |
43 |
0 |
0 |
1 |
Dec |
0 |
206 |
4/14 |
1 |
7 |
22 |
10 |
19 |
37 |
50 |
1 |
0 |
2 |
Jan |
21 |
201 |
7/14 |
3 |
1 |
17 |
10 |
16 |
62 |
35 |
3 |
1 |
4 |
Feb |
37 |
214 |
7/14 |
3 |
0 |
8 |
12 |
41 |
89 |
46 |
0 |
1 |
3 |
Mar |
20 |
207 |
8/14 |
1 |
0 |
3 |
10 |
41 |
85 |
47 |
2 |
1 |
0 |
Apr |
40 |
212 |
8/14 |
1 |
0 |
8 |
10 |
28 |
44 |
51 |
0 |
0 |
5 |
May |
52 |
235 |
10/13* |
1 |
0 |
20 |
15 |
14 |
47 |
39 |
1 |
0 |
6 |
Jun |
36 |
775Ϯ |
11/14 |
2 |
1 |
14 |
5 |
18 |
45 |
61 |
1 |
0 |
2 |
Totals |
|
|
|
29 |
28 |
197 |
134 |
292 |
614 |
575 |
22 |
8 |
34 |
*Referral from local commission
Ϯ Average age for June 2015 includes the closure of cases investigated by the EEOC
MONTHLY WORK PRODUCTION – FY14
Month |
NH Inventory |
Average Age |
Oldest Case |
NH PC |
NH NPC |
NHI |
HI |
Screen In |
Screen Out |
Housing Tests |
Comm Complaints |
H PC |
H NPC |
Jul |
7 |
203 |
12/12 |
7 |
6 |
35 |
15 |
28 |
40 |
58 |
5 |
1 |
3 |
Aug |
6 |
241 |
12/12 |
0 |
0 |
8 |
8 |
31 |
66 |
48 |
2 |
0 |
3 |
Sept |
8 |
256 |
11/12 |
3 |
5 |
22 |
13 |
20 |
35 |
46 |
8 |
0 |
4 |
Oct |
5 |
271 |
11/12 |
11 |
2 |
19 |
12 |
23 |
32 |
48 |
4 |
0 |
5 |
Nov |
5 |
277 |
11/12 |
1 |
2 |
15 |
17 |
40 |
40 |
47 |
5 |
0 |
5 |
Dec |
24 |
297 |
11/12 |
0 |
0 |
1 |
7 |
60 |
67 |
49 |
6 |
1 |
6 |
Jan |
1 |
279 |
6/13 |
2 |
2 |
23 |
17 |
31 |
45 |
47 |
6 |
0 |
5 |
Feb |
0 |
227 |
6/13 |
1 |
1 |
21 |
18 |
31 |
49 |
47 |
7 |
0 |
4 |
Mar |
0 |
253 |
6/13 |
1 |
2 |
18 |
12 |
34 |
45 |
40 |
6 |
0 |
4 |
Apr |
1 |
245 |
6/13 |
3 |
3 |
24 |
13 |
42 |
70 |
47 |
3 |
0 |
5 |
May |
2 |
227 |
9/13 |
1 |
6 |
30 |
16 |
34 |
63 |
53 |
4 |
0 |
2 |
Jun |
0 |
238 |
3/13 |
3 |
5 |
24 |
19 |
45 |
89 |
64 |
3 |
0 |
6 |
Totals |
|
|
|
36 |
37 |
264 |
167 |
419 |
641 |
594 |
59 |
2 |
51 |
MONTHLY WORK PRODUCTION – FY13
Month |
Non-Housing Backlog |
Average Age |
Oldest Case |
PC |
NPC |
NHI |
HI |
Screen In |
Screen Out |
Housing Tests Conducted |
Comm Complaints |
Jul |
118 |
356 |
12/10 |
2 |
17 |
20 |
17 |
34 |
37 |
70 |
5 |
Aug |
112 |
345 |
2/11 |
9 |
9 |
19 |
16 |
22 |
64 |
42 |
3 |
Sept |
90 |
327 |
6/11 |
7 |
10 |
22 |
16 |
49 |
51 |
45 |
0 |
Oct |
87 |
306 |
7/11 |
0 |
9 |
23 |
20 |
39 |
47 |
42 |
5 |
Nov |
98 |
333 |
6 |
2 |
18 |
21 |
38 |
34 |
38 |
2 |
|
Dec |
116 |
341 |
7/11 |
0 |
0 |
11 |
45 |
55 |
46 |
7 |
|
Jan |
131 |
274 |
9/11 |
7 |
10 |
14 |
14 |
42 |
57 |
44 |
5 |
Feb |
93 |
260 |
2/12 |
2 |
4 |
30 |
16 |
39 |
74 |
54 |
10 |
Mar |
69 |
236 |
5/12 |
7 |
7 |
36 |
13 |
39 |
56 |
47 |
12 |
Apr |
53 |
240 |
6/12 |
5 |
10 |
33 |
18 |
43 |
63 |
47 |
8 |
May |
23 |
207 |
9/12 |
10 |
11 |
44 |
18 |
19 |
34 |
43 |
3 |
Jun |
0 |
173 |
1/13 |
2 |
5 |
39 |
15 |
19 |
27 |
64 |
2 |
Totals |
|
|
|
57 |
94 |
298 |
195 |
428 |
599 |
582 |
62 |
MONTHLY WORK PRODUCTION – FY12
Month |
Non-Housing Backlog |
Average Age |
Oldest Case |
PC |
NPC |
NHI |
HI |
Screen In |
Screen Out |
Housing Tests Conducted |
Comm Complaints |
Jul |
251 |
544 |
9/05 |
0 |
1 |
32 |
12 |
33 |
71 |
30 |
2 |
Aug |
185 |
|
|
2 |
3 |
49 |
14 |
12 |
90 |
44 |
2 |
Sept |
166 |
|
|
0 |
3 |
2 |
8 |
18 |
63 |
31 |
3 |
Oct |
149 |
|
|
2 |
2 |
22 |
13 |
21 |
76 |
47 |
3 |
Nov |
146 |
|
|
2 |
6 |
16 |
17 |
27 |
64 |
6 |
4 |
Dec |
152 |
|
|
8 |
4 |
13 |
10 |
37 |
61 |
12 |
3 |
Jan |
148 |
426 |
4/10 |
6 |
6 |
13 |
12 |
36 |
41 |
0 |
6 |
Feb |
149 |
443 |
5/10 |
3 |
6 |
6 |
17 |
47 |
55 |
0 |
4 |
Mar |
161 |
430 |
5/10 |
6 |
6 |
10 |
19 |
60 |
79 |
26 |
3 |
Apr |
148 |
415 |
7/10 |
2 |
4 |
9 |
11 |
57 |
87 |
33 |
4 |
May |
140 |
398 |
9/10 |
5 |
12 |
19 |
22 |
28 |
61 |
48 |
6 |
Jun |
134 |
373 |
10/10 |
4 |
9 |
16 |
9 |
40 |
28 |
25 |
4 |
Totals |
|
|
|
40 |
62 |
207 |
164 |
416 |
776 |
302 |
44 |
MONTHLY WORK PRODUCTION – FY11
Month |
Non-Housing Backlog |
Average Age |
Oldest Case |
PC |
NPC |
NHI |
HI |
Screen In |
Screen Out |
Housing Tests Conducted |
Comm Complaints |
Jul |
182 |
|
|
0 |
10 |
14 |
20 |
|
|
49 |
6 |
Aug |
222 |
|
|
1 |
5 |
15 |
15 |
|
|
24 |
4 |
Sept |
191 |
|
|
1 |
3 |
14 |
14 |
8 |
30 |
22 |
3 |
Oct |
197 |
|
|
4 |
4 |
10 |
21 |
3 |
15 |
28 |
3 |
Nov |
198 |
|
|
0 |
0 |
8 |
8 |
24 |
45 |
34 |
4 |
Dec |
189 |
|
|
0 |
9 |
10 |
16 |
30 |
51 |
26 |
3 |
Jan |
201 |
|
|
1 |
2 |
9 |
9 |
21 |
25 |
24 |
2 |
Feb |
215 |
|
|
1 |
3 |
28 |
8 |
23 |
59 |
22 |
0 |
Mar |
194 |
|
|
0 |
3 |
29 |
7 |
27 |
120 |
21 |
4 |
Apr |
208 |
|
|
0 |
6 |
7 |
13 |
30 |
77 |
43 |
3 |
May |
220 |
|
|
0 |
3 |
8 |
12 |
91 |
64 |
24 |
0 |
Jun |
260 |
543 |
9/05 |
0 |
8 |
16 |
15 |
188 |
75 |
15 |
2 |
Totals |
|
|
|
8 |
56 |
168 |
158 |
445 |
561 |
332 |
34 |