Chapman v CCT Holdings LLC

01/12/2015
Document Text Content: 

PREDETERMINATION SETTLEMENT AGREEMENT

 

CP# 09-12-63079

HUD# 07-12-0827-8

 

PARTIES TO THE SETTLEMENT AGREEMENT:

 

RESPONDENTS

 

CCT HOLDINGS, LLC

1552 Mall Drive

Iowa City, Iowa 52240

 

LAURA A. WESTEMEYER

4696 Oak Crest Hill Road

Iowa City, Iowa 52240

 

SUSAN CARDOZA

c/o CCT Holdings, LLC

1552 Mall Drive

Iowa City, Iowa 52240

 

 

COMPLAINANT

 

MARY CHAPMAN

Commissioner

Iowa Civil Rights Commission

400 East 14th Street

Des Moines, Iowa 50319

 

AND

 

IOWA CIVIL RIGHTS COMMISSION

400 East 14th Street

Des Moines, Iowa 50319

 

Description of the Parties:  Complainant is a member of the Iowa Civil Rights Commission (hereinafter referred to as the Commission).  As a member, Complainant has the authority to file a complaint alleging a discriminatory practice in violation of the “Iowa Civil Rights Act of 1965,” Iowa Code Chapter 216.    Complainant alleged Respondents failed to provide a reasonable accommodation by refusing to waive their

no pets” policy for a service animal and this resulted in different terms and conditions of rental and a denial of rental housing based on disability.  Respondents own or manage the subject property, an 8-unit condominium complex, located at 370 West Cherry Street, North Liberty, IA 52317.         

A complaint having been filed by Complainant against Respondents with the Commission under Iowa Code Chapter 216 and there having been a preliminary inquiry, the parties do hereby agree and settle the above-captioned matter in the following extent and manner:

 

Acknowledgment of Fair Housing Law

 

1.            Respondents agree there shall be no discrimination, harassment, or retaliation of any kind against Complainant or any other person for filing a charge under Iowa Code Chapter 216; or because of giving testimony or assistance, or participating in any manner in any investigation, proceeding or hearing under Iowa Code Chapter 216; or because of lawful opposition to any practice forbidden under Iowa Code Chapter 216.

 

2.            Respondents agree to refrain from committing any act of discrimination in the terms, conditions or privileges of sale or rental of a dwelling or in the provision of services or facilities on the basis of race, color, creed, sex, sexual orientation, gender identity, national origin, religion, disability, or familial status, in violation of Iowa Code Chapter 216.

 

3.            Respondents acknowledge Federal and State Fair Housing Laws make it unlawful

discriminate in the sale or rental or otherwise make unavailable or deny a dwelling to a buyer or renter because of a disability. 

42 U.S.C. 3604(f)(1)(a); Iowa Code § 216.8A(3)(a).

 

4.            Respondent acknowledges Federal and State Fair Housing Laws make it unlawful

to refuse to make reasonable accommodations in rules, policies, practices, or services, when the accommodations are necessary to afford the person equal opportunity to use and enjoy a dwelling.

42 U.S.C. 3604(f)(2)(a) and 42 U.S.C. 3604(f)(3)(b);

 Iowa Code § 216.8A(3)(b)(1) and Iowa Code § 216.8A(3)(c)(2).

 

5.            Respondents acknowledge their obligation under State and Federal Fair Housing Laws to waive their “no pets” policy as a reasonable accommodation when necessary to permit an individual with a disability equal opportunity to use and enjoy a dwelling.  Assistance animals categorized as either service animals or emotional support animals are not considered pets under the Fair Housing Act and cannot be subjected to pet rules, pet fees or pet deposits.  Respondents acknowledge waiving a “no pets” policy for a service animal or emotional support animal qualifies as a reasonable accommodation if the animal is needed to assist an individual with a disability. 

 

Under State and Federal Fair Housing Laws, waiving a “ no pets” policy qualifies as a reasonable accommodation for an assistance animal if the animal provides assistance or performs tasks for the benefit of the individual with a disability, such as guiding visually impaired individuals, alerting hearing impaired individuals to sounds and noises, providing protection or rescue assistance, pulling a wheelchair, seeking and retrieving items, alerting individuals to impending seizures, and providing emotional support to persons who have a disability and a need for such support.  

 

Landlords cannot restrict the type of dog, size or weight of assistance animals and cannot require special tags, equipment, certification or special identification of assistance animals.   

 

Voluntary and Full Settlement

 

6.            The parties acknowledge this Predetermination Settlement Agreement is a voluntary and full settlement of the disputed complaint.  The parties affirm they have read and fully understand the terms set forth herein.  No party has been coerced, intimidated, threatened or in any way forced to become a party to this Agreement.

 

7.            The parties enter into this Agreement in a good faith effort to amicably resolve existing disputes.  The execution of this Agreement is not an admission of any wrongdoing or violation of law.  Nor is the execution of this Agreement an admission by Complainant that any claims asserted in her complaint are not fully meritorious.

 

8.            The parties agree the execution of this Agreement may be accomplished by separate counterpart executions of this Agreement.  The parties agree the original executed signature pages will be attached to the body of this Agreement to constitute one document.

 

9.            Respondents agree the Commission may review compliance with this Agreement.  And as part of such review, Respondents agree the Commission may examine witnesses, collect documents, or require written reports, all of which will be conducted in a reasonable manner by the Commission.  

 

Disclosure

 

10.          The parties agree the terms of this Agreement shall be subject to public disclosure unless Complainant and Respondents agree otherwise, and the Commission determines that disclosure is not necessary to further the purposes of Iowa Code Chapter 216 relating to unfair or discriminatory practices in housing or real estate.

 

Release

 

11.          Complainant hereby waives, releases, and covenants not to sue Respondents with respect to any matters which were, or might have been alleged as charges filed with the Iowa Civil Rights Commission, the Office of Fair Housing and Equal Opportunity, Department of Housing and Urban Development, or any other anti-discrimination agency, and with regard to any and all other matters, subject to performance by Respondents of the promises and representations contained herein. Complainant agrees any complaint filed with any other anti-discrimination agency, including the Office of Fair Housing and Equal Opportunity, Department of Housing and Urban Development, which involves the issues in this complaint, shall be closed as Satisfactorily Adjusted.

 

Fair Housing Training

 

12.          Respondents agree Laura Westemeyer will receive training on the requirements of State and Federal Fair Housing Laws within 90 days of their receipt of a Closing Letter from the Commission.  The training will address all aspects of fair housing law, but will emphasize the law regarding how to handle requests for reasonable accommodations from individuals with a disability.  The training shall be conducted by a qualified person, approved by the Commission or the U.S. Department of Housing and Urban Development.

 

Respondents also agree to send documentation to the Commission, verifying the fair housing training has been completed, to the attention of Don Grove, Supervisor of Investigations, within ten (10) days of completing the training.

 

New Policy and Practice

 

     13.     For all residential rental properties owned and managed, now and in the future, Respondents agree, within thirty (30) days of the execution of this Settlement Agreement, to adopt and implement specific, uniform, and objective written standards and procedures for receiving and handling requests made by people with disabilities for reasonable accommodation.  These standards shall comply with the requirements of Iowa Code Chapter 216 and 42 U.S.C. §§ 3601 et seq., and include the following provisions:

 

Respondents shall inform all applicants and occupants that they may request reasonable accommodations of Respondents’ rules, policies, practices, and services.  Prior to lease execution, if prospective residents inquire about reasonable accommodations, Respondents shall inform them of their ability to seek reasonable accommodations. 

 

Respondents shall use the following forms:

 

             Request for Reasonable Accommodation (Attachments 1 and 2), and

             Approval or Denial of Reasonable Accommodation Request

(Attachment 3)

 

Oral requests for reasonable accommodations shall be recorded by Respondents’ employees or agents using the “Request” form, Attachment 2.

 

Respondents shall keep written records of each request for reasonable accommodation.  These records shall include:

             Name, address, and telephone number of the person making the request;

             Date request received;

             Nature of request;

             Whether request granted or denied; and

             If denied, reason(s) for the denial.

 

Upon adopting specific, uniform, and objective written standards and procedures for receiving and handling requests made by people with disabilities for reasonable accommodations, Respondents shall provide written notice of those standards and procedures to each current and future resident who has requested an accommodation, in a form substantially equivalent to Attachment 4.  

 

Review of Tenant Files

 

     14.     Respondents agree to review all current tenant files to determine whether their employees or agents appropriately handled past requests for reasonable accommodations in accordance with the requirements of Iowa Code Chapter 216 and 42 U.S.C. §§ 3601 et seq.  If errors were made in the handling of past requests for reasonable accommodations, Respondents shall promptly correct those errors by notifying the affected residents, granting the requests for reasonable accommodations, and refunding any monies unlawfully collected for pet fees or deposits. 

 

Within ninety (90) days of the execution of this Settlement Agreement, Respondents shall report all errors to the Commission, as well as all actions taken to correct those errors, to the attention of Don Grove, Supervisor of Investigations.  For each error, Respondents shall provide:

             Name, address, and telephone number of affected resident;

             Date of request for reasonable accommodation;

             Nature of request;

             Date affected resident notified of error; and

             Nature of action taken to correct error.

 

Relief for Complainant

 

     15.     Respondents agree Laura Westemeyer will attend and participate in a Community Fair Housing Event within 120 days of receiving a Closing Letter from the Commission.  Respondents also agree if they cannot find a Fair Housing Event to attend, Respondents will be amenable to the Commission’s recommendation of an upcoming Fair Housing Event to be hosted in Iowa City or surrounding communities.  The parties agree if Respondent cannot find a Fair Housing Event to attend and if the Commission does not recommend one this requirement would be voided.  

 

Respondents agree to send written verification to the Commission and provide specifics about the Fair Housing Event they attended, including date, who attended, location, and topics discussed, to the Commission, to the attention of Don Grove, Supervisor of Investigations, within 120 days of receiving a closing letter from the Commission.

 

 

 

 

 

 

___________________________________________________        _____________

CCT Holdings, LLC, RESPONDENT                                                               Date

 

 

___________________________________________________        _____________

Laura A. Westemeyer, RESPONDENT                                                      Date

 

 

___________________________________________________        _____________

Susan Cardoza, RESPONDENT                                                                     Date

 

 

_________                                        __________                          ______           ______________

Mary Chapman, COMPLAINANT                                                                               Date

 

 

___________________________________________________        _____________

Beth Townsend, DIRECTOR                                                                                         Date

IOWA CIVIL RIGHTS COMMISSION

 

 

 

 

Attachment 1

 

Request for Reasonable Accommodation

 

If you, a member of your household, or someone associated with you has a disability, and feel that there is a need for a reasonable accommodation for that person to fully enjoy the premises or have equal opportunity to use and enjoy a dwelling unit or the public or common use areas, please complete this form and return it to your Apartment Manager.  Check all items that apply and explain fully.  The Apartment Manager will assist you in completing this form, and will answer this request in writing within two weeks (or sooner if the situation requires an immediate response).

 

Name of Tenant or Applicant:  __________________________

Today’s Date:  ________________

 

Signature of Tenant or Applicant:  __________________________

 

 

The person who has a disability requiring a reasonable accommodation is: 

Me

A person associated or living with me

 

Name of person with disability:  __________________________

Address:  ___________________________________________________

Telephone:  ________________

 

 

I am requesting the following change(s) in rule, policy, or practices so that I and persons associated or living with me can live here with equal opportunity to use and enjoy the premises. 

 

I need the following change(s):

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

 

 

I need this reasonable accommodation because:

 

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

 

 

__________________________           ________________

Requester                                                           Date

 

__________________________           ________________

Apartment Manager                                      Date

 

 

 

Attachment 2

 

 

Request for Reasonable Accommodation

 

 

[To be completed by Apartment Manager if Requester cannot or will not complete written form.]

 

 

On ________________, the undersigned Tenant or Applicant orally requested a reasonable accommodation.  He/she requested the following change(s) in rule, policy or practices:

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

 

 

Signature of Tenant or Applicant:  __________________________

 

Name of Tenant or Applicant:  __________________________

Address: __________________________________________________

Date:  ________________

 

 

 

I, the undersigned, Apartment Manager of ________________ Apartments:

 

Gave the Tenant or Applicant the form, “Request for Reasonable Accommodation” and offered to assist in completing the form.

Granted the request.

Explained the request could not be evaluated until the following additional information is provided.

 

__________________________           ________________

Apartment Manager                                      Date

 

 

Attachment 3

 

Approval or Denial of Reasonable Accommodation Request

 

 

Dear: _______________________

Address: ___________________________________________________

 

 

On ________________, you requested the following reasonable accommodation:

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

 

 

We have reviewed your request and we have decided:

 

To approve your request.  We will make the following change(s) in rule, policy or practices:

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

Date change(s) will be made: _______________________

 

To deny your request.  We denied your request because:

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

 

In making this denial decision, we relied on information provided by the following people or documents:

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

 

To seek further information from you about your request.  We cannot approve or deny your request without additional information or documentation.  Please provide:

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

 

 

__________________________           ________________

Apartment Manager                                      Date

 

 

 

Attachment 4

 

Reasonable Accommodation Policy for Persons with Disabilities

 

 

If a tenant or someone associated with a tenant has a disability, he/she may request a reasonable accommodation.  Accommodations in rules, policies, practices, or services may be made when such accommodations may be necessary to afford such person equal opportunity to use and enjoy a dwelling.

 

It is preferred that all requests for reasonable accommodations be submitted in writing to the Apartment Manager.  Forms to request reasonable accommodations are available in the rental or leasing office.  If a tenant or household member has difficulty completing the form, the Apartment Manager will assist him/her.  Oral requests for reasonable accommodations will be recorded and processed in accordance with this policy.

 

Within fourteen (14) days of receiving the request for reasonable accommodation, the Apartment Manager will notify the person making the request whether the request was granted or denied, or whether additional information is needed before a decision can be made.  If the request is denied, the Apartment Manager will include an explanation in the written notification.

 

If the request is denied, the affected tenant or household member may contact the Iowa Civil Rights Commission or the U.S. Department of Housing and Urban Development.

 

Iowa Civil Rights Commission

400 East 14th Street

Des Moines, Iowa 50319

515-281-4121 or 800-457-4416

 

U.S. Department of Housing and Urban Development

Office of Fair Housing & Equal Opportunity

400 State Avenue

Gateway Tower II

Kansas City, Kansas 66101

913-551-6958 or 800-743-5323